Perhotelan

Mador Hostel adalah sebuah bisnis hotel yang berada di Jl. Laksamana Martadinata No.32, Kotalama, Kec. Kedungkandang, Kota Malang, Jawa Timur 65118

Mador Hostel

Informasi

Lowongan

Kota Malang

PLEASE DO NOTE!!! HAVE A GOOD COMMUNICATION SKILL IN ENGLISH Daily Task :1. Guest Check-In• Welcome guests warmly. • Verify ID/passport. • Confirm reservation details. • Assign beds/rooms • Provide hostel rules and local information. • Collect payments 2. Guest Check-Out• Verify check-out time. • Settle any remaining payments. • Request guest feedback. • Update occupancy in the system. 3. Reservation Management • Handle bookings (via phone, email, OTAs). • Update availability across platforms. • Process cancellations/modifications. • Respond to reservation inquiries. 4. Customer Service • Answer questions about the hostel and local area. • Assist with tour bookings or transportation. • Handle complaints or issues politely and promptly. 5. Administrative Duties • Update guest records and daily reports. • Maintain logs (lost &amp; found, incident reports, etc.). • Communicate with housekeeping and maintenance.

Mador Hostel

Front Desk Receptionist