Transportasi

PT Sinar Cakra Buana is a forwarding company from Indonesia. Experience more than 10 years, we have built the reputation as one of the most reliable and trusted one. Our experts, who specialise in both domestic and international logistic, strive to facilitate the continuously growing demand for freight transportation between Indonesia and all over the world, providing a means for businesses to avoid all the hecticness and troubles that cargo transportation brings.

PT. Sinar Cakra Buana

Informasi

Lowongan

Kota Surabaya

As the Operations Manager of Surabaya Branch, you will play a pivotal role in overseeing the operations and growth of PT Sinar Cakra Buana branch in Surabaya, Jawa Timur. This full-time role is responsible for managing all operation aspects of the freight forwarding &amp; trucking business, ensuring efficient and effective service delivery to our valued clients.What you'll be doingManage and lead the Surabaya branch team, providing guidance, support and mentorship to drive performanceDevelop and implement strategies to grow the freight forwarding &amp; trucking business in the Surabaya region, identifying new market opportunities and expanding the customer baseOversee all freight forwarding &amp; trucking operations, including shipment planning, cargo handling, and customs clearance to ensure timely and accurate deliveryFoster strong relationships with clients, partners, and relevant stakeholders to maintain a high level of customer satisfactionMonitor and analyse branch performance, identifying areas for improvement and implementing data-driven solutionsEnsure compliance with all relevant regulations, policies, and industry standardsCollaborate with the wider Sinar Cakra Buana team to share best practices and contribute to the overall success of the organisationWhat we're looking forSubstantial experience (5+ years) in a freight forwarding, trucking or logistics management role, preferably within the East RegionStrong understanding of the transportation, trucking and logistics industry, including supply chain management, customs regulations, trucking operations and freight forwarding operationsProven track record of successfully leading and motivating teams to achieve ambitious business goalsExcellent communication and interpersonal skills, with the ability to build and maintain strong relationships with clients and stakeholdersProficient in data analysis and using performance metrics to drive continuous improvementAdaptable and agile, with the ability to naviga

Transportation Manager

Logistics & Procurement

Jawa Timur

Jakarta Barat

About the role We are seeking a highly motivated and experienced Customer Service Domestic, Export &amp; Import professional to join our team at PT. SINAR CAKRA BUANA'. This full-time role is based in our office in West Jakarta, Jakarta Raya. In this position, you will be responsible for providing exceptional customer service to our domestic, export and import clients, ensuring seamless logistics operations.What you'll be doing<ol><li>Handling customer inquiries and requests related to domestic, export and import shipments</li><li>Coordinating with internal teams and external partners to facilitate the clearance and delivery of goods</li><li>Providing timely updates and status reports to customers</li><li>Resolving customer issues and complaints in a professional and efficient manner</li><li>Maintaining accurate records and documentation for all customer interactions</li><li>Identifying opportunities to improve customer service and streamline processes</li><li>Collaborating with the broader logistics team to ensure seamless operations</li></ol>What we're looking for<ol><li>Minimum 2 years of experience in a customer service or logistics role, preferably in the import/export industry</li><li>Strong communication and interpersonal skills, with the ability to effectively liaise with both internal and external stakeholders</li><li>Excellent problem-solving and conflict resolution skills</li><li>Proficiency in Microsoft Office suite and experience with logistics management software</li><li>Thorough understanding of import/export procedures, customs regulations and documentation requirements</li><li>Adaptability and the ability to work well in a fast-paced, dynamic environment</li><li>A customer-centric mindset and a commitment to providing exceptional service</li></ol>What we offer At PT. SINAR CAKRA BUANA', we are dedicated to creating a supportive and rewarding work environment for our employees. In addition to a competitive salary, we offer a range of benefits, including:<ol><li>Nett Salary</li><li>BPJS Kesehatan &amp; BPJS Ketenagakerjaan</li><li>Family-like work atmosphere</li><li>Opportunities for professional development and career advancement</li></ol>

Customer Service Representative

Administrative & Clerical Assistance

DKI Jakarta

PT. Sinar Cakra Buana

Operations Manager Freight Forwarding of Surabaya Branch

Customer Service Domestic, Export & Import

Jelajah Peluang Karir Lainnya

Peluang Menarik dari Perusahaan Lainnya.