Administrasi CRM - MLG

Sales Support : - Assist the sales team with preparing sales order based on contracts. - Maintain and update customer databases and sales records (SO, List SO Pending, DN, List Sales) - Coordinate with customers on orders, deliveries, and after sales support. - Follow up on pending quotations, sales orders, and customer inquiries. - Support the preparation of sales reports and SO Pending

Administrative Duties : - Manage filing, documentation and record keeping for all sales activities. - Liaise between Sales and Finance teams to ensure smooth processing of customer payments. - Ensure timely processing and accuracy of purchase orders and invoices. - Responsible for issuing and delivering invoices and tax invoices to customers.

Qualifications:

- Diploma or bachelor’s degree in business administration, Marketing, or related field. - Experience in sales support or administrative roles preferred. - Proficiency in Microsoft Office (Excel and Word). - Familiarity with CRM or ERP systems is an advantage. - Basic understanding of sales processes and documentation - Strong communication and interpersonal skills. - Customer service mindset and problem-solving attitude. - Fluent in English, both written and spoken - Able to work effectively in an international company environment. - High attention to detail and strong organizational skills. - Ability to multitask and work under pressure. - Ability to work well with cross functional teams.