Agent Contact Center Mandarin

Job Descriptions

• Handle incoming & outgoing calls in Mandarin and English

• Assist customers with accurate information and solutions

• Handle customer needs according to SOP

• Record and update customer information accurately

Requirements :

1. Minimum D3 from any major

2. Fresh graduates are welcome to apply

3. Min HSK Level 3 certificate

4. Good command of Mandarin & English, both spoken and written

5. Customer Service / Contact Center experience is a plus

6. Communicative, patient, and customer-oriented

7. Willing to work on shifting schedules