Deskripsi Pekerjaan
Qualifications:
* Minimum Bachelor's Degree in Hospitality Management, Hotel Management, or a related field.
* Minimum 3-5 years of experience in banquet operations, with at least 1-2 years in a managerial or supervisory position.
* Previous experience in a four or five-star hotel is mandatory, preferably within an international hotel chain.
* Strong knowledge of banquet operations, MICE, weddings, corporate events, and large-scale functions.
* Proven leadership skills with the ability to manage, motivate, and develop a high-performing team.
* Excellent understanding of banquet service standards, event setup, Banquet Event Orders (BEOs), and operational coordination.
Key Responsibilities:
* Oversee and manage all banquet operations, ensuring smooth execution of meetings, conferences, weddings, corporate functions, and social events.
* Ensure all events are executed according to the Banquet Event Order (BEO), guest requirements, hotel standards, and agreed service specifications.
* Coordinate closely with Sales & Marketing, Event Planning, Food & Beverage, Engineering, Housekeeping, and other relevant departments.
* Lead, supervise, train, and develop the banquet team to maintain high service standards and operational efficiency.