Outsourcing

PT Infomedia Nusantara adalah anak perusahaan PT Telkom Indonesia, dimana fokus bisnisnya adalah Business Process Outsorcing (BPO) dengan core bisnis CRM (Customer Relationship Management) atau Layanan Pelanggan dan SSO (Shared Service Operation) atau pengelolaan back office perusahaan

PT Infomedia Nusantara

Kota Semarang

Role Description

This is a full-time on-site role for a Call Center Agent located in the Semarang Area. The Call Center Agent will be responsible for handling incoming customer inquiries and providing support through phone calls. They will ensure high levels of customer satisfaction by resolving issues, answering questions, and providing guidance on various products and services. The Agent will work closely with team members and use computer systems to log and track customer interactions.



Qualifications





Experience as a Customer Service Representative and providing Customer Support



Strong Customer Satisfaction and Interpersonal Skills



Proficiency in Computer Literacy



Excellent verbal and written communication skills



Ability to multitask and manage time effectively



Min D3

Role DescriptionThis is a full-time on-site role for a Call Center Agent located in the Semarang Area. The Call Center Agent will be responsible for handling incoming customer inquiries and providing support through phone calls. They will ensure high levels of customer satisfaction by resolving issues, answering questions, and providing guidance on various products and services. The Agent will work closely with team members and use computer systems to log and track customer interactions.Qualifications<ul><li>Experience as a Customer Service Representative and providing Customer Support</li><li>Strong Customer Satisfaction and Interpersonal Skills</li><li>Proficiency in Computer Literacy</li><li>Excellent verbal and written communication skills</li><li>Ability to multitask and manage time effectively</li><li>Min D3</li></ul>

        Persyaratan:
        Pendidikan: Minimal D3/D4
        Usia: Maksimal Tidak ada batas usia Tahun
        Jenis Kelamin: gender.
        Pengalaman: Minimal 0 Tahun
        Pekerjaan ini membutuhkan kemampuan:
        

        Deskripsi Pekerjaan:
        Role Description

This is a full-time on-site role for a Call Center Agent located in the Semarang Area. The Call Center Agent will be responsible for handling incoming customer inquiries and providing support through phone calls. They will ensure high levels of customer satisfaction by resolving issues, answering questions, and providing guidance on various products and services. The Agent will work closely with team members and use computer systems to log and track customer interactions.



Qualifications





Experience as a Customer Service Representative and providing Customer Support



Strong Customer Satisfaction and Interpersonal Skills



Proficiency in Computer Literacy



Excellent verbal and written communication skills



Ability to multitask and manage time effectively



Min D3

        Hari Kerja: Diinfokan lebih lanjut - Diinfokan lebih lanjut
        Jam Kerja: 08:00 - 17:00

Call Center BCA - Semarang

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