Outsourcing

PT. Swakarya Insan Mandiri atau SIMGROUP merupakan perusahaan penyedia tenaga alih daya yang berdiri sejak 1 Agustus 2007.
Saat ini SIMGROUP telah bekerjasama dengan lebih dari 100 client dan tersebar di lebih dari 50 kota yang tersebar di seluruh wilayan Indonesia.
SIMGROUP berkomitmen untuk selalu memberikan peluang pekerjaan kepada seluruh jobseeker untuk ditempatkan di client yang bekerja sama dengan proses rekrutmen yang 100% GRATIS, tidak ada biaya apapun.
Client yang sudah bekerja sama dengan SIMGROUP terdiri dari berbagai lini bisnis, seperti bidang logistik, multifinance, manufacture dan lainnya.

PT Swakarya Insan Mandiri

Kota Yogyakarta





Minimum 1 year experience in a customer care or escalation handling role, preferably in a social media-based environment



Bachelor’s degree in any field



Familiarity with tools such as Data Studio, Dynamics 365, Phoenix, Gamma, etc



Ability to perform basic data analysis (e.g., spreadsheet formulas, pivot tables, filtering, charting)



Ability to create and maintain good relationships with all types of social media customers



Excellent communication skills with the ability to distill complex issues and detailed analysis into simple, structured frameworks with concrete action plans.



Ability to deal with uncertainty and fast-changing social media worlds.

<ul><li>Minimum 1 year experience in a customer care or escalation handling role, preferably in a social media-based environment</li><li>Bachelor’s degree in any field</li><li>Familiarity with tools such as Data Studio, Dynamics 365, Phoenix, Gamma, etc</li><li>Ability to perform basic data analysis (e.g., spreadsheet formulas, pivot tables, filtering, charting)</li><li>Ability to create and maintain good relationships with all types of social media customers</li><li>Excellent communication skills with the ability to distill complex issues and detailed analysis into simple, structured frameworks with concrete action plans.</li><li>Ability to deal with uncertainty and fast-changing social media worlds.</li></ul>

        Persyaratan:
        Pendidikan: Minimal S1
        Usia: Maksimal 30 Tahun
        Jenis Kelamin: gender.
        Pengalaman: Minimal 1 Tahun
        Pekerjaan ini membutuhkan kemampuan:
        

        Deskripsi Pekerjaan:
        



Minimum 1 year experience in a customer care or escalation handling role, preferably in a social media-based environment



Bachelor’s degree in any field



Familiarity with tools such as Data Studio, Dynamics 365, Phoenix, Gamma, etc



Ability to perform basic data analysis (e.g., spreadsheet formulas, pivot tables, filtering, charting)



Ability to create and maintain good relationships with all types of social media customers



Excellent communication skills with the ability to distill complex issues and detailed analysis into simple, structured frameworks with concrete action plans.



Ability to deal with uncertainty and fast-changing social media worlds.

        Hari Kerja: Senin - Jumat
        Jam Kerja: 08:00 - 17:00

Customer Care Sosial Media - - Facebook & Instagram

Lowongan Serupa

Home Care Staff Yogyakarta