Teknologi Informasi

SNC Technologies is a division of SatNetCom and is the largest provider of software and hardware technology and IT Communications systems and services to the mining, oil & gas and transportation sectors in Indonesia.

PT Satnetcom Balikpapan

Kota Balikpapan

Skills & Requirements ;





F.Max 35 Year Old



Background Education in Communication, Business, and Marketing.



Min. 1 year experience as CRO or relevant experience.



Good negotiation skills.



Effective problem-solving skills.



Proficiency in technology.



Detail oriented.



Domicile at Balikpapan.



Job Description





Interacting with customers to understand and address their needs and improving satisfaction levels.



Resolving customer complaints, providing an appropriate solution and following up to ensure satisfaction.



Building sustainable relationships and trust with customer accounts through open and interactive communication.



Maintaining records of customer interactions, transactions, comments and complaints through various platforms, such as Customer Relationship Management (CRM) systems.



Working closely with the customer service team to manage, monitor and improve processes and relationships.



Providing customer service feedback to management teams in order to develop strategies and train employees.



Liaising with other company departments to resolve customer-related issues.

Skills &amp; Requirements ;<ul><li>F.Max 35 Year Old</li><li>Background Education in Communication, Business, and Marketing.</li><li>Min. 1 year experience as CRO or relevant experience.</li><li>Good negotiation skills.</li><li>Effective problem-solving skills.</li><li>Proficiency in technology.</li><li>Detail oriented.</li><li>Domicile at Balikpapan.</li></ul>Job Description<ul><li>Interacting with customers to understand and address their needs and improving satisfaction levels.</li><li>Resolving customer complaints, providing an appropriate solution and following up to ensure satisfaction.</li><li>Building sustainable relationships and trust with customer accounts through open and interactive communication.</li><li>Maintaining records of customer interactions, transactions, comments and complaints through various platforms, such as Customer Relationship Management (CRM) systems.</li><li>Working closely with the customer service team to manage, monitor and improve processes and relationships.</li><li>Providing customer service feedback to management teams in order to develop strategies and train employees.</li><li>Liaising with other company departments to resolve customer-related issues.</li></ul>

        Persyaratan:
        Pendidikan: Minimal D3/D4
        Usia: Maksimal 35 Tahun
        Jenis Kelamin: Perempuan
        Pengalaman: Minimal 1 Tahun
        Pekerjaan ini membutuhkan kemampuan:
        

        Deskripsi Pekerjaan:
        Skills & Requirements ;





F.Max 35 Year Old



Background Education in Communication, Business, and Marketing.



Min. 1 year experience as CRO or relevant experience.



Good negotiation skills.



Effective problem-solving skills.



Proficiency in technology.



Detail oriented.



Domicile at Balikpapan.



Job Description





Interacting with customers to understand and address their needs and improving satisfaction levels.



Resolving customer complaints, providing an appropriate solution and following up to ensure satisfaction.



Building sustainable relationships and trust with customer accounts through open and interactive communication.



Maintaining records of customer interactions, transactions, comments and complaints through various platforms, such as Customer Relationship Management (CRM) systems.



Working closely with the customer service team to manage, monitor and improve processes and relationships.



Providing customer service feedback to management teams in order to develop strategies and train employees.



Liaising with other company departments to resolve customer-related issues.

        Hari Kerja: Senin - Jumat
        Jam Kerja: 08:00 - 17:00

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