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Detail Pekerjaan

PT LEHE FOODS INDONESIA TRADING

Customer Service (MANDARIN SPEAKER)

PT LEHE FOODS INDONESIA TRADING

lokasi

Kota Semarang, Jawa Tengah

requirment

Full-TimeKerja dari kantor (WFO)

salary

Rp 7.500.000 - Rp 11.000.000

Terakhir diperbarui 6 hari yang lalu

education

Pendidikan

Minimal S1

gender

Jenis Kelamin

Semua jenis kelamin

age

Usia

Maksimal 35 Tahun

experience

Pengalaman

Minimal 2 Tahun

Pekerjaan ini membutuhkan

checkBerkomunikasi dalam Bahasa Mandarin.checkLancar berbahasa Mandarin.checkKeterampilan KomunikasicheckKemahiran Bahasa MandarincheckMenerjemahkan Bahasa MandarincheckBekerja dengan Microsoft Office

Deskripsi Pekerjaan

Qualifications:

  • Placement in Semarang

    工作地点:雅加达或三宝垄

  • Proficient in Mandarin (minimum equivalent to HSK Level 4 or above)

    精通中文(至少相当于HSK二级及以上水平)

  • Fresh graduate are welcome to apply

    欢迎应届毕业生申请

  • Fluent in speaking, Reading and writing Mandarin (typing Mandarin characters is preferred)

    流利的中文听说读写能力(优先考虑能够熟练输入中文字符)

  • Knowledge in the F&B field is an advantage

    具备餐饮行业相关知识者优先

Responsibilities:

  • Communicate with clients in Mandarin

    用中文与客户进行沟通

  • Translate documents to and from Mandarin (contracts, official letters, reports, etc.)

    翻译中文与印尼文/英文文件(合同、正式信函、报告等)

  • Provide oral interpretation during meetings or discussions

    在会议或洽谈中提供口译支持

  • Support company activities (including business development, customer service, and other departments)

    支持公司各项业务活动(包括业务拓展、客户服务及其他部门)

  • Assist Customer Service with handling order status inquiries, assisting with order modifications/cancellations, and answering payment-related questions

    协助客户服务部门处理订单状态查询、订单修改/取消,以及支付相关问题

  • Assist Customer Service with addressing returns, exchanges, and refunds, handling product complaints, and responding to logistics anomalies

    协助客户服务部门处理退货、换货、退款,解决产品投诉,并应对物流异常情况

  • Assist Customer Service with recording customer inquiries as required, providing timely feedback, and offering suggestions

    协助客户服务部门记录客户咨询,及时提供反馈,并提出改进建议

Benefit

Hari Kerja

Senin - Sabtu

Jam Kerja

05:00 - 14:00

Tentang Perusahaan

PT LEHE FOODS INDONESIA TRADING

PT LEHE FOODS INDONESIA TRADING

FMCG

Lehe Food Group Co., Ltd. is a leading enterprise in the field of food supply chain services in China. Founded in 2006, with the mission of "better food, better life" , it is committed to building a complete food business ecological chain, establishing a full- process quality management system from farmland to table, and forming a "supply chain service as the core and cold chain logistics" In order to ensure the business model is supported by national layout , it has been selected as a national key leading enterprise in agricultural industrialization .

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