Outsourcing

WE BRING IDEAS INTO REALITY
Valdo Inc. delivering high value services to completely satisfying our client’s needs profitably, either through advisory or managed service to multinational or national company in Indonesia.

We help businesses manage and re engineer business processes using the right technology as an accelerator enabling the business process to maximize revenue, contain cost and manage risks.

PT Valdo Sumber Daya Mandiri

Kota Yogyakarta

- Guide our consumers and partners in using our products - Manage service inquiries and disputes arising from our consumers and partners - Provide excellent customer service to our consumer and partner base 

The Core Objectives: 

- Monitor various company communication channels including call center, social media, web inquiries, etc., and respond appropriately promptly - Gather feedback from our consumers and partners, observe front-line issues such as booking cancellation reasons, etc., and report promptly to the supervisor - Perform ad-hoc tasks as required by the team to improve overall business such as market research, service quality audit, etc. - Perform administrative tasks involving partner's account (credit top-up, changes in partner's information, etc. 

Essential Experience / Criteria: -Min D3 any major With GPA 2,75 -Min Fresh graduate and max 2 years in the same position (entry-level) -Willing to work on the shifting schedule (24/7) -Clear Articulation and good communication in Bahasa -Sense Of Empathy -Able to set a friendly tone (Smiling Voice) -Good analytical skill -Typing skill with WPM 50 & Accuracy 90% -Fast response, effective and efficient in working -Candidate familiar with operating and answering messages on Messenger -Able to work within a dynamic environment -Vaccinated min 2 Dose -Willing to relocate if needed

- Guide our consumers and partners in using our products - Manage service inquiries and disputes arising from our consumers and partners - Provide excellent customer service to our consumer and partner base The Core Objectives: - Monitor various company communication channels including call center, social media, web inquiries, etc., and respond appropriately promptly - Gather feedback from our consumers and partners, observe front-line issues such as booking cancellation reasons, etc., and report promptly to the supervisor - Perform ad-hoc tasks as required by the team to improve overall business such as market research, service quality audit, etc. - Perform administrative tasks involving partner's account (credit top-up, changes in partner's information, etc. Essential Experience / Criteria: -Min D3 any major With GPA 2,75 -Min Fresh graduate and max 2 years in the same position (entry-level) -Willing to work on the shifting schedule (24/7) -Clear Articulation and good communication in Bahasa -Sense Of Empathy -Able to set a friendly tone (Smiling Voice) -Good analytical skill -Typing skill with WPM 50 &amp; Accuracy 90% -Fast response, effective and efficient in working -Candidate familiar with operating and answering messages on Messenger -Able to work within a dynamic environment -Vaccinated min 2 Dose -Willing to relocate if needed

        Persyaratan:
        Pendidikan: Minimal S1
        Usia: Maksimal 35 Tahun
        Jenis Kelamin: gender.
        Pengalaman: Minimal 1 Tahun
        Pekerjaan ini membutuhkan kemampuan:
        

        Deskripsi Pekerjaan:
        - Guide our consumers and partners in using our products - Manage service inquiries and disputes arising from our consumers and partners - Provide excellent customer service to our consumer and partner base 

The Core Objectives: 

- Monitor various company communication channels including call center, social media, web inquiries, etc., and respond appropriately promptly - Gather feedback from our consumers and partners, observe front-line issues such as booking cancellation reasons, etc., and report promptly to the supervisor - Perform ad-hoc tasks as required by the team to improve overall business such as market research, service quality audit, etc. - Perform administrative tasks involving partner's account (credit top-up, changes in partner's information, etc. 

Essential Experience / Criteria: -Min D3 any major With GPA 2,75 -Min Fresh graduate and max 2 years in the same position (entry-level) -Willing to work on the shifting schedule (24/7) -Clear Articulation and good communication in Bahasa -Sense Of Empathy -Able to set a friendly tone (Smiling Voice) -Good analytical skill -Typing skill with WPM 50 & Accuracy 90% -Fast response, effective and efficient in working -Candidate familiar with operating and answering messages on Messenger -Able to work within a dynamic environment -Vaccinated min 2 Dose -Willing to relocate if needed

        Hari Kerja: Senin - Sabtu
        Jam Kerja: 08:00 - 17:00

Customer service (Full English)

Lowongan Serupa

Front Office (Edulab Yogyakarta)

Store Specialist Sleman