Daily Worker - Concierge

Keterampilan Komunikasi Efektif

YOUR MISSIONS - Provide exceptional customer service to ensure guests feel welcome and at home, greeting and assisting them with genuine warmth. - Manage the Bell Service Desk operations, including the timely handling of luggage, deliveries, and guest messages with accuracy and attention to detail. - Maintain a clean and organized lobby area, ensuring all areas are presentable and conducive to an enjoyable guest experience. - Communicate effectively with other departments and keep updated on hotel services, guest arrivals, and special requests to enhance overall guest satisfaction. YOUR ADVANTAGES - Develop your talent through Accor's learning & development program. - Opportunity to grow within the property and across the world. - Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Evironmental, Social and Governance (ESG) activities - Plus, Accor offers you training in all hotel professions throughout your career, as well as infinite possibilities for career development within the Group's hotels, across multiple establishments and brands.