Outsourcing

Perusahaan jasa alih daya, penyaluran tenaga kerja, dan manajemen fungsi sumber daya manusia, serta pengelolaan proses bisnis  

Rajawali Berdikari Indonesia

Kabupaten Sleman

Requirements:





Minimum Diploma (D3) degree in any major.



Excellent verbal and written communication skills in English.



Possess a positive attitude, strong empathy, and a genuine desire to help customers.



Proficient in using Microsoft Office and Google Office Suites.



Ability to work effectively under pressure and adapt to changing circumstances.



Basic computer and internet literacy.



Willingness to work in shifts (including weekends and holidays, as needed).



Strong customer satisfaction orientation.



Responsibilities:





Handle customer inquiries and resolve issues efficiently and courteously.



Provide accurate information and solutions to customer challenges.



Maintain high Customer Satisfaction (CSAT) scores and adhere to Average Handle Time (AHT) targets in line with Service Level Agreements (SLAs).



Collaborate with relevant teams to ensure timely and effective resolution of customer problems.

Requirements:<ul><li>Minimum Diploma (D3) degree in any major.</li><li>Excellent verbal and written communication skills in English.</li><li>Possess a positive attitude, strong empathy, and a genuine desire to help customers.</li><li>Proficient in using Microsoft Office and Google Office Suites.</li><li>Ability to work effectively under pressure and adapt to changing circumstances.</li><li>Basic computer and internet literacy.</li><li>Willingness to work in shifts (including weekends and holidays, as needed).</li><li>Strong customer satisfaction orientation.</li></ul>Responsibilities:<ul><li>Handle customer inquiries and resolve issues efficiently and courteously.</li><li>Provide accurate information and solutions to customer challenges.</li><li>Maintain high Customer Satisfaction (CSAT) scores and adhere to Average Handle Time (AHT) targets in line with Service Level Agreements (SLAs).</li><li>Collaborate with relevant teams to ensure timely and effective resolution of customer problems.</li></ul>

        Persyaratan:
        Pendidikan: Minimal D3/D4
        Usia: Maksimal 35 Tahun
        Jenis Kelamin: gender.
        Pengalaman: Minimal 0 Tahun
        Pekerjaan ini membutuhkan kemampuan:
        

        Deskripsi Pekerjaan:
        Requirements:





Minimum Diploma (D3) degree in any major.



Excellent verbal and written communication skills in English.



Possess a positive attitude, strong empathy, and a genuine desire to help customers.



Proficient in using Microsoft Office and Google Office Suites.



Ability to work effectively under pressure and adapt to changing circumstances.



Basic computer and internet literacy.



Willingness to work in shifts (including weekends and holidays, as needed).



Strong customer satisfaction orientation.



Responsibilities:





Handle customer inquiries and resolve issues efficiently and courteously.



Provide accurate information and solutions to customer challenges.



Maintain high Customer Satisfaction (CSAT) scores and adhere to Average Handle Time (AHT) targets in line with Service Level Agreements (SLAs).



Collaborate with relevant teams to ensure timely and effective resolution of customer problems.

        Hari Kerja: Senin - Minggu
        Jam Kerja: 08:00 - 17:00

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