ERP Trainer

Qualifications:

• Fresh graduates are welcome (training will be provided), while experienced candidates are preferred;

• Has teaching experience, such as serving as a teaching assistant

• Has experience or knowledge in the field of accounting software

• Experience in ERP, OMS, WMS, POS, Inventory, or Supply Chain software is an advantage;

• Experience as a Trainer is preferred;

• Basic understanding of inventory, logistics, or supply chain processes is a plus；

• Familiarity with SaaS or system-based environments is an advantage；

• Comfortable handling routine tasks as well as ad-hoc operational issues；

• Experience in handling clients or external partners is a plus；

• Experience in startup or fast-growing companies is an advantage；

• Proficient in English (both written and spoken), Mandarin is a plus

Jobdesc:

• Conduct product training for clients and internal staff, and other related;

• Prepare training materials, user manuals, video tutorials, and other related.

• Guide clients during software implementation and onboarding;

• Assist customers in configuring the system based on their business processes;

• Evaluate user competency and provide follow-up coaching when necessary;

• Assist the Sales team in product demonstrations and presentations;

• Understand customer business requirements and recommend suitable solutions;

• Prepare demo databases and presentation environments;

• Answer functional questions during sales meetings;

• Troubleshoot functional software issues and provide solutions;