Executive Lounge Agent

Analisis Penjualan

Qualifications: • Male/Female • Minimum education: High School/Diploma (relevant field preferred) • Minimum 1-2 years of experience in the same position (hospitality experience preferred) • Strong communication and guest service skills • Well-groomed, professional, and service-oriented • Able to work in a team and under pressure • Willing to work in shifts, including weekends and public holidays • Good English communication skills (spoken and written) is an advantage Key Responsibilities: • Provide excellent service to guests according to Swissôtel and Accor standards • Handle duties according to each position's operational scope • Maintain cleanliness, efficiency, and quality standards • Ensure guest satisfaction and handle rests professionally • Coordinate with team members to suppurt smooth daily operations Your Advantages: • Develop your talent through Accor's learning programs • Opportunity to grow within your property and across the world • Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities