FRONT OFFICE AGENT

- Minimum of 1 year experience in a similar position in an international brand - Remote area work experience is preferred - Ability to handle a multitude of tasks while remaining calm and collective especially in high-pressure situations - Guest-focused, organized, positive mindset with strong problem-solving skills - Proficient in Bahasa Indonesia and English - Working knowledge of MS programs and Opera Cloud system - Excellent time management, administration, communication and interpersonal skills, with the ability to interact effectively with guests and Heartists at all levels - Flexible with working hours and ability to work with tight deadlines - Physical ability to lift moderate weight, stand and walk for extended periods