Front Office

Role: Welcoming guests warmly, assisting with the check-in and check-out process, and providing friendly and courteous service in meeting all guest needs.

Main Responsibilities:

• Ensuring timely and accurate service to guests

• Assisting with the check-in and check-out process

• Handling complaints and fulfilling guest requests

• Facilitating communication between guests and relevant departments within the company, and providing necessary information

• Ensuring tidiness and cleanliness of the front area and front desk

Experience and Qualifications Required:

• Previous experience working as a front office/receptionist

• Possess a valid Driver's License (SIM A)

• Proficient in English

• Pleasant appearance

• Good communication skills

• Problem-solving skills

• Friendly, Honest, and Detail-oriented