Guest Relation Officer - Surabaya

- Minimum qualification: Degree (D3) in Hospitality or a related field - Experience in hospitality, front desk, or food & beverage service is preferred - Excellent interpersonal and communication skills, and a strong service mindset - Customer-oriented with a passion for delivering excellent guest experiences - Well-groomed, highly adaptable, detail-oriented, and comfortable working shift schedules - Manage world-class hospitality services showcasing Indonesia’s rich culinary heritage and warm hospitality - Join a collaborative, professional, and inclusive work environment - Access long-term career development and ongoing self-improvement programs - Play a direct role in delivering top-tier experiences at Indonesia’s main gateways