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Detail Pekerjaan

Yolla Villa

Guest Relations Officer

Yolla Villa

lokasi

Kabupaten Badung, Bali

requirment

Full-TimeKerja dari kantor (WFO)

salary

Rp 3.792.000 - Rp 4.500.000

Terakhir diperbarui hari ini

education

Pendidikan

Minimal D3/D4

gender

Jenis Kelamin

Laki-laki

age

Usia

Tidak ada ketentuan

experience

Pengalaman

Minimal 1 Tahun

Pekerjaan ini membutuhkan

checkBerkomunikasi dalam Bahasa InggrischeckPelayanan TamucheckSistem Pemesanan Hotel

Deskripsi Pekerjaan

Duties & Responsibilities:
1. Greet and assist guests during check-in, stay, and check-out.
2. Communicate with guests before arrival to confirm details and preferences.
3. Handle inquiries, special requests, and complaints professionally, ensuring timely follow-up.
4. Arrange transport, activities, and provide local recommendations.
5. Coordinate with Villa Supervisors and Maintenance to ensure guest satisfaction.
6. Monitor VIP guests / Owners and special occasions with extra attention to detail.
7. Maintain accurate guest records and prepare daily arrival/stay/departure reports.
8. Support front-of-house operations during busy periods.
9. Promote villa services and packages.
10. Perform other duties as assigned by management.

Position Requirements:

● Minimum 1 year of experience in guest relations, front office, or hospitality operations preferred.
● High school diploma or equivalent required; hospitality/tourism degree is an advantage.
● Excellent communication, interpersonal, and problem-solving skills.
● Professional appearance, positive demeanor, and ability to stay calm under pressure.
● Fluent in English; additional languages are an advantage.
● Flexibility to work varied shifts, including weekends and holidays.
● Customer-oriented, attention to details and excellent time management skills.

Benefit

BPJSCuti tahunanTHRGaji PokokBonus kinerja

Hari Kerja

Selasa - Minggu

Jam Kerja

08:00 - 17:00

Tentang Perusahaan

Yolla Villa

Yolla Villa

Perhotelan

Yolla Villa merupakan suatu perusahaan atau bisnis yang bergerak dibidang Perhotelan yang menyediakan jasa inap dan juga menyediakan makanan dan minuman bagi tamu/wisatawan

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