Guest Relations & Reservations Coordinator

- Coordinate and send out event-related information to guests, including invitations, booking forms, travel details, and other event logistics - Manage guest communications via email and WhatsApp, including broadcast messages - Coordinate room reservations and track bookings - Gather and manage flight details and other guest requirements - Maintain and update guest information in Excel using formulas - Provide excellent guest support leading up to and during events - Fluent in English, written and spoken - Proficient in Microsoft Excel, including formulas - Familiar with WhatsApp broadcast messaging - Previous experience in hotel reservations, guest relations, or a hospitality company is a plus - Highly organized, detail-oriented, and proactive - Friendly, professional, and a team player