Head Store Malang

Responsibility

1. Managing the daily operations of the store, ensuring high standards of customer service, and achieving sales goals.

2. Schedule shifts and manage employee time off requests.

3. Address customer inquiries, complaints, and returns and ensure high standards of customer service are maintained.

4. Manage stock organization, including receiving and displaying merchandise.

5. Creating Sales Forecast 6. Conduct regular inventory audits to prevent shrinkage.

Qualification

1. Previous experience in a retail environment, with at least 2 years experience.

2. Have good leadership and negotiation skills

3. Customer-focused with a passion for delivering exceptional service.

4. Detail-oriented and proactive in addressing issues.

5. Flexible and adaptable to changing business needs.

6. Willing to working evenings, weekends, and holidays.