IT Support Engineer (Infrastructure, Linux & Networking)

Job Desk :

• Handling customer complain + ticketing system.

• Problem solving or troubleshooting Mail Server and Linux server

• Monitoring server and make sure all server are in good condition.

• Setup new Linux Server + LAMP + optimize / tuning / hardening

• Setup & Troubleshoot cPanel/WHM & DirectAdmin Server.

• Experience with web script PHP, MySQL Database and more.

• Create a report / Article / Tutorial knowledgebase.

• Troubleshoot and investigate server/infrastructure issue & make improvement if required.

Requirement :

• Having Linux OS Skill

• Familiar with CLI Linux command

• Experience handle many servers in the Datacenter.

• Knowledge Cloud Server, Virtual Machine (KVM, LXC), Hosting, Raid & more.

• Have knowledge in TCP/IP, DNS, Routing, firewall, WAF, ModSec, etc

• Experience min 1 year - Minimum D3 IT/computer/ telecommunication

• Team Work, Proactive, Good Communication Skill

• Have a good passive English skill

• Full-time working hours- Surabaya, Indonesia