Leader Store TaroBun - Puncak

• Supervise daily store operations including sales, inventory, and customer service.

• Lead and coordinate store team members to ensure compliance with operational standards.

• Monitor product quality, hygiene, and food safety according to company and regulatory requirements.

• Assist in achieving sales targets, controlling shrinkage, and managing operating expenses.

• Support stock management: ordering, receiving, storage, and stock rotation (FIFO/FEFO).

• Handle customer inquiries, complaints, and service recovery effectively.

• Prepare and submit daily/weekly store performance reports to the Area/Store Manager.

• Ensure staff discipline, attendance, and adherence to company policies.

• Provide training, coaching, and motivation to store team members.

• Maintain cleanliness, safety, and an organized store environment.

Qualification

• Min. High School/Vocational School’s degree (Hospitality, Retail Management, Business, or related field).

• Has at least 2–3 years of experience in retail or F&B operations, with supervisory responsibilities.

• Strong knowledge of food retail operations, inventory control, and customer service.

• Good leadership, communication, and interpersonal skills.

• Problem-solving ability with a hands-on and proactive approach.

• Willing to work in shifts, weekends, and public holidays.

• Basic proficiency in MS Office and POS systems.