Learning & Development Assistant Manager

Responsibilities:

• Design and update comprehensive training programs for academic and sales marketing teams to ensure alignment with organizational goals.

• Lead and manage the onboarding process for new employees, ensuring they are equipped with the necessary skills, knowledge, and tools.

• Develop and deliver regular refreshment training sessions to maintain high standards of performance across all functions.

• Design and implement PIPs for underperforming employees, collaborating with department heads to ensure effective improvement strategies.

• Conduct needs assessments to identify skill gaps and training requirements for both academic and sales teams.

• Oversee the delivery of training programs, either by facilitating directly or managing the trainers.

• Monitor and evaluate the effectiveness of training programs through assessments, feedback, and performance metrics.

• Work closely with department heads (Academic, Sales Marketing) to ensure the L&D strategy aligns with broader business objectives.

  Requirements:

• Bachelor’s degree in Human Resources, Education, or a related field. 4-5 years of experience in Learning & Development, preferably with experience in both academic and sales training.

• Experience in curriculum design, training delivery, and performance management.

• Proven experience in managing onboarding, ongoing development, and PIP processes.

• Strong leadership and communication skills, with the ability to manage multiple training initiatives simultaneously.

• Familiarity with training evaluation methods (e.g., Kirkpatrick Model) and L&D technologies.

• Experience in coaching, mentoring, and developing talent in various functional areas.

• Ability to work cross-functionally and lead L&D initiatives across different teams.

• Strong analytical and problem-solving skills to assess training needs and effectiveness.