Outsourcing

PT. Swakarya Insan Mandiri atau SIMGROUP merupakan perusahaan penyedia tenaga alih daya yang berdiri sejak 1 Agustus 2007.
Saat ini SIMGROUP telah bekerjasama dengan lebih dari 100 client dan tersebar di lebih dari 50 kota yang tersebar di seluruh wilayan Indonesia.
SIMGROUP berkomitmen untuk selalu memberikan peluang pekerjaan kepada seluruh jobseeker untuk ditempatkan di client yang bekerja sama dengan proses rekrutmen yang 100% GRATIS, tidak ada biaya apapun.
Client yang sudah bekerja sama dengan SIMGROUP terdiri dari berbagai lini bisnis, seperti bidang logistik, multifinance, manufacture dan lainnya.

PT Swakarya Insan Mandiri

Jakarta Selatan

Job description:

Job Overview:
This role focuses on ensuring smooth operational processes by supporting merchant partners from onboarding to ongoing activities. The position involves assisting merchants throughout their journey, collaborating with cross-functional teams (such as Key Account, Operations, Legal, Payment, and Finance), and providing timely support and issue resolution.

Key Responsibilities:





Handle onboarding processes for new and existing merchant partners.



Coordinate with cross-functional teams to provide operational and administrative support.



Monitor merchant devices, data, and daily operational processes to ensure smooth performance.



Support daily business-as-usual (BAU) administrative tasks.



Manage and distribute agreements to merchant partners.



Ensure compliance with operational standards and internal guidelines.



Initiate and execute continuous process improvement initiatives.

Qualifications:





Minimum of 1.5 years of professional experience in a related field.



Skilled in administrative operations and familiar with merchant or partner management processes.



Proficient in Microsoft Office & Google Workspace (especially Excel/Spreadsheet).



Able to work independently, under pressure, and manage multiple priorities effectively.



Strong coordination and communication skills across teams for handling onboarding, activation, and issue resolution.

Job description:Job Overview: This role focuses on ensuring smooth operational processes by supporting merchant partners from onboarding to ongoing activities. The position involves assisting merchants throughout their journey, collaborating with cross-functional teams (such as Key Account, Operations, Legal, Payment, and Finance), and providing timely support and issue resolution.Key Responsibilities:<ul><li>Handle onboarding processes for new and existing merchant partners.</li><li>Coordinate with cross-functional teams to provide operational and administrative support.</li><li>Monitor merchant devices, data, and daily operational processes to ensure smooth performance.</li><li>Support daily business-as-usual (BAU) administrative tasks.</li><li>Manage and distribute agreements to merchant partners.</li><li>Ensure compliance with operational standards and internal guidelines.</li><li>Initiate and execute continuous process improvement initiatives.</li></ul>Qualifications:<ul><li>Minimum of 1.5 years of professional experience in a related field.</li><li>Skilled in administrative operations and familiar with merchant or partner management processes.</li><li>Proficient in Microsoft Office &amp; Google Workspace (especially Excel/Spreadsheet).</li><li>Able to work independently, under pressure, and manage multiple priorities effectively.</li><li>Strong coordination and communication skills across teams for handling onboarding, activation, and issue resolution.</li></ul>

        Persyaratan:
        Pendidikan: Minimal S1
        Usia: Maksimal 34 Tahun
        Jenis Kelamin: gender.
        Pengalaman: Minimal 2 Tahun
        Pekerjaan ini membutuhkan kemampuan:
        

        Deskripsi Pekerjaan:
        Job description:

Job Overview:
This role focuses on ensuring smooth operational processes by supporting merchant partners from onboarding to ongoing activities. The position involves assisting merchants throughout their journey, collaborating with cross-functional teams (such as Key Account, Operations, Legal, Payment, and Finance), and providing timely support and issue resolution.

Key Responsibilities:





Handle onboarding processes for new and existing merchant partners.



Coordinate with cross-functional teams to provide operational and administrative support.



Monitor merchant devices, data, and daily operational processes to ensure smooth performance.



Support daily business-as-usual (BAU) administrative tasks.



Manage and distribute agreements to merchant partners.



Ensure compliance with operational standards and internal guidelines.



Initiate and execute continuous process improvement initiatives.

Qualifications:





Minimum of 1.5 years of professional experience in a related field.



Skilled in administrative operations and familiar with merchant or partner management processes.



Proficient in Microsoft Office & Google Workspace (especially Excel/Spreadsheet).



Able to work independently, under pressure, and manage multiple priorities effectively.



Strong coordination and communication skills across teams for handling onboarding, activation, and issue resolution.

        Hari Kerja: Senin - Jumat
        Jam Kerja: 09:00 - 18:00

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