Progress Advisor

This role is based in Pematang Siantar.

English 1 is hiring a Progress Advisor for our soon-to-open center in Pematang Siantar.

What exactly will you be doing?

• You will be responsible for re-selling English 1 courses and generating referrals by building long-term relationships with customers, timely communicating about students' study progress, resolving any emergent concerns or questions and ensuring that customers' needs are met.

• Building trust relationship with students and their parents.

• Re-selling core courses to customers.

• Daily communicating with customers about their concerns and questions.

• Generating referrals.

• Updating customers on students' progress, assigned homework and covered in class.

• Consistently informing customers about all important information and changes.

• Preparing and delivering parent-facing events following suggested framework.

• Recording all the necessary group-, student- and parent- management operations using CRM system

• Observing lessons to better understand students' performance, share with their parents.

What are the basic requirements?

• Excellent verbal and written communication skills.

• Strong attention to detail and organizational abilities.

• Time management skills, able to set priorities and complete tasks on time with high quality.

• A strong natural team player, able to work well with colleagues.

• Strong salespeople, able to quickly understand company products and knowledge, and effectively present English 1 schools and products to customers.

• Good English language skills, minimum B1 for oral and written.

• Bachelor Degree.

• Sales or education industry experience is a bonus.

• Skilled in Microsoft Office (Word, Excel, PowerPoint, Outlook).

What we offer:

• A competitive salary based on experience and qualifications.

• Sales Incentives based on performance Annual leave, plus a week each at Eid and Christmas, and all Indonesian national holidays.

• Professional training and career development.

• BPJS

• THR (Religious Holiday Allowance)