Project Support Officer

Key Responsibilities:

• Coordinate day-to-day project activities with installers, engineers, and support teams to ensure timely and efficient project execution.

• Prepare, manage, and archive all project documentation including contracts (SPK), site survey forms, project briefs, and work orders.

• Liaise with external stakeholders and prepare supporting documents for regulatory compliance, including SLO and other permits.

• Oversee procurement, inventory management, and material delivery from warehouses or suppliers to project sites.

• Maintain daily project logs, track project progress, and update inventory records for accuracy and transparency.

• Schedule and coordinate pre-installation site surveys in collaboration with the sales team, PV engineers, and installation partners.

• Manage after-sales support by tracking client issues and coordinating troubleshooting and maintenance with third-party service partners.

• Assist in identifying, evaluating, and managing relationships with material suppliers, subcontractors, and service vendors in collaboration with the CTO.

• Support the refinement of internal SOPs and workflows based on project evaluations and field feedback

Requirements:

• Minimum D3 or Bachelor's degree in Engineering, Management, or related fields

• Strong organational skills with high attention to detail and the ability to multitask

• Great team player and strong communication skills

• Proficient in Google workspace (Drive, sheets, mail, docs, etc), Microsoft Office, and several project templates

• Familiarity with PLN interconnection processes and local permitting is a plus

• Prior experience in (technical) project operations in Solar PV or electrical installation is a plus