Keuangan dan Pembiayaan

Hyundai Capital Services adalah pelopor dalam bisnis pembiayaan kredit Korea, berdiri dan menjadi No. 1 di pasar pembiayaan mobil Korea sejak diluncurkan pada tahun 1996. Kami menyediakan layanan pembiayaan untuk Hyundai Motors, Kia, dan Genesis, dengan visi menjadi "Pemimpin Global dalam Pembiayaan Mobilitas". Berkantor pusat di Korea Selatan, bisnis kami tersebar di 17 entitas/cabang di 14 negara di seluruh dunia, termasuk Amerika Serikat, Inggris, China, dan Jerman. Sebagai mitra aktif yang mendukung pertumbuhan Hyundai Motor Group di pasar Eropa dan ASEAN, baru-baru ini kami telah mendirikan Hyundai Capital France pada Januari 2022 dan sedang berupaya untuk meluncurkan Hyundai Capital Indonesia pada Mei 2025.

Sebagai cabang captive finance dari Hyundai Motor Group, kami menawarkan produk dan layanan pembiayaan yang berbeda untuk dealer otomotif dan pelanggan, mulai dari pembiayaan wholesale / retail hingga bisnis pembiayaan asuransi dan pembiayaan mobil bekas.

PT Hyundai Capital Finance Indonesia

Jakarta Selatan

Job Description





Develop and implement a standardized QA framework for Risk and Front Operations.



Ensure consistent monitoring, evaluation, reporting, and escalation of quality issues.



Conduct regular quality audits on operational processes, documentation, and customer interactions.



Identify gaps, trends, and root causes of recurring issues to support continuous improvement.



Collaborate with Risk, Front Ops, Anti-Fraud and Compliance teams to ensure alignment with internal policies and regulatory requirements.



Contribute to reducing operational risks by recommending process enhancements and preventive actions.



Provide cross-functional visibility on performance metrics, recurring defects, and training effectiveness through dashboards or periodic reports.



Monitor the execution and effectiveness of corrective and preventive action plans (CAPA) to ensure issues do not recur.



Ensure QA documentation, checklists, and SOP references remain updated and aligned with business changes



Qualifications





Minimum Bachelor’s degree (Finance, Business, Risk Management, or related field).



1–2 years’ experience in Quality Assurance, Credit, Audit, Risk Control, or related areas in financial services.

Job Description<ul><li>Develop and implement a standardized QA framework for Risk and Front Operations.</li><li>Ensure consistent monitoring, evaluation, reporting, and escalation of quality issues.</li><li>Conduct regular quality audits on operational processes, documentation, and customer interactions.</li><li>Identify gaps, trends, and root causes of recurring issues to support continuous improvement.</li><li>Collaborate with Risk, Front Ops, Anti-Fraud and Compliance teams to ensure alignment with internal policies and regulatory requirements.</li><li>Contribute to reducing operational risks by recommending process enhancements and preventive actions.</li><li>Provide cross-functional visibility on performance metrics, recurring defects, and training effectiveness through dashboards or periodic reports.</li><li>Monitor the execution and effectiveness of corrective and preventive action plans (CAPA) to ensure issues do not recur.</li><li>Ensure QA documentation, checklists, and SOP references remain updated and aligned with business changes</li></ul>Qualifications<ul><li>Minimum Bachelor’s degree (Finance, Business, Risk Management, or related field).</li><li>1–2 years’ experience in Quality Assurance, Credit, Audit, Risk Control, or related areas in financial services.</li></ul>

        Persyaratan:
        Pendidikan: Minimal S1
        Usia: Maksimal 30 Tahun
        Jenis Kelamin: gender.
        Pengalaman: Minimal 1 Tahun
        Pekerjaan ini membutuhkan kemampuan:
        

        Deskripsi Pekerjaan:
        Job Description





Develop and implement a standardized QA framework for Risk and Front Operations.



Ensure consistent monitoring, evaluation, reporting, and escalation of quality issues.



Conduct regular quality audits on operational processes, documentation, and customer interactions.



Identify gaps, trends, and root causes of recurring issues to support continuous improvement.



Collaborate with Risk, Front Ops, Anti-Fraud and Compliance teams to ensure alignment with internal policies and regulatory requirements.



Contribute to reducing operational risks by recommending process enhancements and preventive actions.



Provide cross-functional visibility on performance metrics, recurring defects, and training effectiveness through dashboards or periodic reports.



Monitor the execution and effectiveness of corrective and preventive action plans (CAPA) to ensure issues do not recur.



Ensure QA documentation, checklists, and SOP references remain updated and aligned with business changes



Qualifications





Minimum Bachelor’s degree (Finance, Business, Risk Management, or related field).



1–2 years’ experience in Quality Assurance, Credit, Audit, Risk Control, or related areas in financial services.

        Hari Kerja: Senin - Jumat
        Jam Kerja: 08:00 - 17:00

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