Retail Store Spv - Semarang

About the role

As a Store Supervisor, you will be a key leader on the front line, overseeing daily store operations to deliver an outstanding customer experience. You will guide the store team, maintain visual standards, and drive sales, acting as the crucial link between staff and management. Your leadership ensures operational excellence and creates a welcoming environment for every customer.

Key responsibilities

• Lead and guide the store team to achieve daily sales targets and deliver outstanding customer service

• Oversee all day-to-day store operations, including inventory management, visual merchandising, and team performance

• Act as the primary point of contact on the floor, ensuring operational excellence and a positive team environment

• Coach and motivate team members to enhance their performance and product knowledge

• Ensure store compliance with all operational procedures and brand standards

About you

• A minimum Diploma (D3) or Bachelor's degree in Business, Retail Management, or a related field

• 23 years of retail experience, preferably in electronics or consumer goods, with at least 1 year in a supervisory position

• Strong leadership and people management skills with the ability to coach and motivate team members

• A proven track record in achieving sales targets and driving customer satisfaction

• Familiarity with electronic products, POS systems, and basic inventory management

• Excellent communication skills and a customer-first mindset

• Willingness to work in shifts, including weekends and public holidays

About us

Blibli Electronic is part of Blibli Group a retail chain specializing in basic and essential electronic needs. We're expanding nationwide to provide trusted, high-quality products at affordable prices, supported by excellent customer service. We believe growth happens where people feel safe to share, fail, and try again. Here, you'll find teammates who push you to do better, not harder and leaders who listen before they lead.