Sales Advisor

About the Role:
As a Sales Advisor, you will be the face of Oaken Lab in Bali—providing exceptional customer experiences, educating guests on our fragrances, and cultivating a warm and knowledgeable atmosphere that reflects the Oaken Lab philosophy.

Key Responsibilities:

• Deliver personalized and knowledgeable customer service aligned with the brand's artisanal values

• Explain product ingredients, scent profiles, and usage in an engaging way

• Drive sales by understanding client needs and recommending suitable products

• Maintain clean and organized store displays and stock levels

• Support daily store operations including cashiering and inventory management

Requirements:

• Min. 1 year of experience in retail or hospitality (luxury or lifestyle brand preferred)

• Excellent communication in Bahasa Indonesia & conversational English

• Passionate about fragrance, grooming, and storytelling

• Friendly, proactive, and sales-oriented

• Willing to work in a retail shift environment, including weekends and holidays