Sales Inbound

Responsibilities:

• Handle and respond to inbound inquiries by providing information about Blubridge Center's therapy services, programs, and enrollment process.

• Understand parents' needs and concerns and provide relevant information, individualized based on their child's needs.

• Conduct timely follow-ups and convert inbound inquiries into consultations and assessments.

• Coordinate with the administrative team to support a smooth enrollment process.

• Maintain accurate customer data, inquiry status, and follow-up progress using the Blum system.

Qualifications:

• Minimum D3/S1 in Communication, Psychology, or a related field.

• Strong communication skills, both written and verbal.

• Good negotiation and persuasion skills.

• Proficient in using Microsoft Office and Google Workspace.

• Previous experience in Customer Service or Inbound Sales is a plus.

• Ability to communicate in English is required.

Why Blubridge Center?

• Evidence-based approach: We are at the forefront of integrating ABA practices to support children, upholding science with compassion.

• Growth Opportunities: As we expand, you'll have the chance to grow with us and make a significant impact in new communities.

• Paid Training: We offer a paid training period for all new hires to ensure you are well prepared with our work processes, therapy flow, and the skills needed for your role.

What We Offer:

• A vibrant and supportive team environment.

• Opportunities to learn and develop through relevant training and learning resources.

• The chance to be part of a pioneering initiative in child development and therapy in Indonesia.