Sales Representative

Job Description

• Welcome and serve customers in a friendly, polite, professional, and solution-oriented manner.

• Provide explanations about different types of eyeglasses, lenses, and product features according to customer needs.

• Give product recommendations based on customer preferences, lifestyle, and budget.

• Assist customers in selecting frames, trying on glasses, and ensuring overall comfort.

• Support the initial eye pre-test process before customers are referred to the optician.

• Maintain product displays to ensure they are neat, clean, and visually appealing.

• Accurately record sales transactions and assist with payment processes.

• Continuously update and maintain knowledge of products (frames, lenses, coatings, and

  promotions) to provide accurate information.

• Support store promotions and event activities as needed.

  Job Requirements

• Minimum education of hight school/vocational school (SMA/SMK) or equivalent.

• Well-groomed, attractive appearance with polite and professional demeanor.

• Strong communication skills and ability to provide professional customer service.

• Experience as SPG/SPB, in retail, or similar roles is an advantage.

• Active, confident, and able to offer products persuasively.

• Able to work toward sales targets and perform well under pressure.

• Fast learner and capable of understanding technical information about frames, lenses,

  and eyewear features.

• Able to multitask and work effectively in a team.

• Detail-oriented in recording sales transactions and managing customer data.

• Willing to work in shifts, including weekends and public holidays.

• Experience in the optical industry is a plus.