Social Media Admin - Yogyakarta

Jobdesk :

• Social Media engagement support for Facebook channels.

• Monitor the problems that drivers report on Facebook channels, and promptly respond to comments or inquiries with explanations and solutions.

• Engage our drivers in a timely manner.

• Committee to resolve all drivers problems within 24 hours after the driver report.

• Oversee the sentiment on Facebook channels and ensure that all member Facebook groups adhere to Facebook group rules.

• Collaborate with the social media team, product team, and relevant stakeholders to obtain updates related to products, features, or programs.

Requirement:

• Bachelor degree from any major.

• Minimum of 1 year of experience in Social Media Engagement (especially Facebook)

• Strong understanding of social media platforms and best practices.

• Excellent written and verbal communication skills.

• Reliable, take initiative, and a good team player who enjoys a fast-paced environment.

• Critical thinking with the ability of problem-solving.

• Ability to work both independently and collaboratively in a team environment.

• Capable of processing and analyze data is a plus (understanding the formula in Google Spreadsheet, Microsoft Excel, and Looker Studio)