Spa Manager

Keterampilan Manajemen Spa

- Sales Leadership: Lead and motivate a sales team to achieve and exceed sales targets - Customer Engagement: Handle customer interactions, including greeting clients, explaining our services, and providing consultations - Sales & Upselling: Actively promote and upsell services and products, tailoring recommendations to meet customer needs - Relationship Management: Build and maintain strong client relationships to encourage repeat business and customer loyalty - Personnel Management: Manage all personnel at the outlet (including Spa Therapists, Office Girls, and Security), ensuring smooth operations and positive work environment - Market Knowledge: Stay informed about industry trends, competitive products, and services to effectively showcase our offerings - Operational Management: Oversee the day-to-day operations of the outlet, ensuring a seamless customer experience - Performance Monitoring: Track and analyze sales performance, providing regular reports and actionable insights to senior management