Store Admin

What is Aloshop?

Aloshop, a subsidiary of the Shipper Group, offers comprehensive e-commerce solutions, including omnichannel and e-commerce management services. Leveraging advanced technology and professional expertise, Aloshop is dedicated to enhancing the operational efficiency of e-commerce businesses. Since its inception in 2023, Aloshop has earned clients’ trust across various sectors, striving to help them achieve new milestones in the e-commerce landscape.

As part of Shipper, we are financially supported by eminent investors, including Naspers, Floodgate, Y-combinator, Lightspeed Ventures Partners, Insignia Ventures Partners, DST Global Partners, and Sequoia Capital India.

How Do We Live Our Core Values (CCIIH)

• Customer: Always Start with Customer First

• Collaboration: One-for-All, All-for-One

• Innovation: Be Bold and Move Fast

• Integrity: Lead with Integrity

• Humility: Build Trust through Humility

Key Responsibilities

• Manage online store operations across multiple marketplaces (Shopee, Tokopedia, Lazada, etc.), including product listing, stock updates, pricing, and promotional activities.

• Handle order processing from confirmation to shipment coordination, while ensuring timely and accurate delivery.

• Provide excellent customer service by responding to inquiries, chats, and reviews promptly and professionally to maintain customer satisfaction.

• Monitor store performance metrics (sales, traffic, ratings), generate regular reports, and collaborate with internal teams to identify improvements and maximize sales growth.

Requirements

• Minimum Senior High School / Vocational School graduate (SMA/SMK equivalent)

• Proven experience managing online stores in major marketplaces (Shopee, Tokopedia, Lazada, etc.)

• Owns a personal laptop for work.

• Detail-oriented, target-driven, and capable of working both independently and in a team

• Strong communication skills with a customer-first mindset

• Open to learning and adapting in the fast-paced e-commerce industry

• Employment status: Contract Based.