HR Consulting

Sheru adalah perusahaan yang bergerak di bidang HR consulting yang meliputi outsourcing, payroll, dan special projects lainnya.

Didirikan sejak tahun 2024, Sheru telah bekerjasama dengan perusahaan dari lintas industri seperti vOffice, Glints, Kitar Technologies dan lainnya untuk me-manage kebutuhan HR mereka.

Sheru

Informasi

Lowongan

Kabupaten Badung

Sheru is recruiting on behalf of a premier Australian luxury car rental company. We are looking for a highly organized and customer-focused Administrative &amp; Customer Experience Assistant to be the backbone of their operations from Bali office.In this role, you will ensure a seamless and world-class journey for high-end clientele. You will be the central point for client communication and data management, playing a vital part in maintaining the brand's reputation for excellence.Your Day-to-Day Responsibilities:<ul><li>First-Class Communication: Masterfully handle all inbound communications, including phone calls, emails, and online chats, providing prompt and professional assistance.</li><li>Client Relationship Management: Gracefully manage customer inquiries and resolve any issues, ensuring every client feels valued and supported.</li><li>Data Integrity: Meticulously manage client data by performing accurate data entry, updating CRM profiles (Hubspot), and compiling reports from sales team inputs (e.g., from WhatsApp).</li><li>Operational Excellence: Maintain and update client journey boards and project trackers (Monday.com) to ensure the entire team has real-time visibility.</li><li>Team Synergy: Collaborate closely with the Australian-based experience team in weekly meetings to refine processes and enhance the overall customer journey.</li></ul>What We're Looking For:<ul><li>Proven experience in an administrative, sales support, or customer service role.</li><li>Exceptional verbal and written communication skills in English.</li><li>Strong problem-solving skills with a proactive, solutions-oriented mindset.</li><li>Meticulous attention to detail and outstanding organizational skills.</li><li>A positive, can-do attitude and a strong work ethic, with the ability to work both independently and as part of a remote team.</li></ul>Bonus Points (Highly Desirable):Proficiency with platforms such as Hubspot, Monday.com, Kartra, Stripe, Canva, and Google Workspace/Outlook. (Note: We are committed to training the right candidate on these tools.)

Sheru

Administrative Assistant

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