Chief of Staff / Sales Operations

About the Role

A hybrid Chief of Staff / Sales Operations role working closely with the Indonesia Country Manager to support business operations and growth. Youll combine hands-on operational execution, reporting, cross-functional coordination, and strategic project support.

Responsibilities

• Own business reporting, weekly reviews, lead tracking, headcount, pacing, and performance metrics.

• Track SDR/field operations, hours, device utilization, and targets across business lines.

• Coordinate with HR, Legal, Logistics, and other teams to resolve operational blockers.

• Improve processes, playbooks, onboarding guides, and internal documentation.

• Lead cross-functional initiatives from planning and data gathering through execution.

• Proactively identify risks, blockers, and opportunities for improvement.

• Support hiring, org planning, and onboarding during the companys growth stage.

Requirements

• 3-5 years in Business Operations, Sales Operations, Strategy/Consulting, or Chief of Staff adjacent roles; startup/high-growth experience preferred.

• Strong problem-solving skills and comfortable with ambiguity and changing priorities.

• Strong written communication and ability to summarize business information clearly.

• Comfortable with spreadsheets, KPIs, headcount, pacing, and operational data.

• Fluent in Bahasa Indonesia and professional English.

• Familiarity with AI, no-code, or automation tools is a plus.