Properti dan Perumahan

Bukit Vista mission is to inspire delight through hospitality innovations that positively transform our guests, partners, and employees. We're a remote first hospitality company now and located across the 5 major islands of Indonesia. Our home base is located in the sunny neighborhood of Jimbaran in South Bali. Currently, we're hiring mostly internship roles and a few full-time roles to innovate in hospitality.

Bukit Vista Hospitality Services 

Kabupaten Badung

Who are You? 
You are the leader of Customer Support team. Your main goal is our guests’ satisfaction and delight. You will lead the team to achieve that goal. As a leader, you have a hospitable personality. You’re able to manage and guide the team to provide a perfect check-in experience to the properties the guests staying at, to deliver a top hospitality experience. You’re empathetic & poised when dealing with team management as well as guest conflicts and you can keep a calm, steady focus to resolve all the daily situations that might arise. You keep the team on track and work effectively to reach the goal, as well as nurture and develop and innovate our hospitality services.
What will You do?
* Continuously improving workflow of CS team.
* Supervise the CS team members.
* Monitoring and evaluating KPI Achievements for each team member.
* Create and deliver report of CS team’s work result.
* Nurture and develop talents in the team to help CS team grow and transform.

        Persyaratan:
        Pendidikan: Minimal D3/D4
        Usia: Maksimal 0 Tahun
        Jenis Kelamin: gender.
        Pengalaman: Minimal 1 Tahun
        Pekerjaan ini membutuhkan kemampuan:
        Pencarian Informasi
 Skill Komunikasi Bagus
 Customer Service

        Deskripsi Pekerjaan:
        Who are You? 
You are the leader of Customer Support team. Your main goal is our guests’ satisfaction and delight. You will lead the team to achieve that goal. As a leader, you have a hospitable personality. You’re able to manage and guide the team to provide a perfect check-in experience to the properties the guests staying at, to deliver a top hospitality experience. You’re empathetic & poised when dealing with team management as well as guest conflicts and you can keep a calm, steady focus to resolve all the daily situations that might arise. You keep the team on track and work effectively to reach the goal, as well as nurture and develop and innovate our hospitality services.
What will You do?
* Continuously improving workflow of CS team.
* Supervise the CS team members.
* Monitoring and evaluating KPI Achievements for each team member.
* Create and deliver report of CS team’s work result.
* Nurture and develop talents in the team to help CS team grow and transform.

        Hari Kerja: Diinfokan lebih lanjut - Diinfokan lebih lanjut
        Jam Kerja: 09:00 - 06:00

Customer Service Lead

Lowongan Serupa

Customer Service Badung

Agent Contact Center Rumah Sakit - Denpasar