Front Office Staff

- Handle guest inquiries via Whatsapp, phone and online platforms - Handling Check in and Check out process - Provide excellent guest service and ensure a memorable stay - Coordinate with team to ensure daily operations run well - Upsell villas, spa and additional services - Expertise in the same field - Able to start immediately - Good communication in English - Able to work independently and team - Familiarity with reservation systems / OTA platforms (Booking.com, Airbnb, etc.) and GuestPro PMS - Service oriented personality - Strong attention to detail and organizational skills