GTM - Regional Scientific Partnerships and Lab Operations Manager (KLI-97)

We are looking for a GTM - Regional Scientific Partnerships and Lab Operations Manager to build and manage scientific laboratory partnerships across Southeast Asia. This role combines scientific expertise, partner relationship management, and operational execution to ensure reliable, high-quality delivery and long-term partner growth.

Responsibilities:

• Build relationships with university and research laboratories and assess partner readiness.

• Lead partner onboarding, training, and operational launch through first accepted output.

• Implement SOPs, monitor quality, and resolve operational issues.

• Manage partner progress, priorities, risks, and follow-up actions.

• Coordinate with internal scientific, technical, commercial, and legal teams.

• Identify and escalate safety, consent, privacy, and data-use risks.

Requirement:

• Bachelor's or master's degree in a relevant scientific field, or equivalent laboratory experience.

• 4+ years of experience in laboratory operations, scientific partnerships, customer success, field operations, or programme management.

• Experience managing external stakeholders and ongoing operations.

• Knowledge of laboratory workflows, SOPs, and quality standards.

• Professional English and working fluency in at least one Southeast Asian language.

• Strong communication and organizational skills.

• Willingness to travel regularly across Southeast Asia.

Preferred Qualifications

• A master's or PhD in a relevant scientific discipline.

• Experience working with universities, research institutes, or laboratories across multiple markets.

• Familiarity with laboratory safety, quality management, incident handling, data rights, or privacy requirements.

• Experience leading teams, building operational processes, and scaling partner networks.