Team Leader KYC ( Data Validation)

Job Description

• Supervising and monitoring the daily performance of the KYC team Providing coaching, support, and guidance to team members

• Handling escalated or complex validation cases Ensuring the team meets performance and accuracy targets

• Coordinating with Compliance, QA, and Operations teams

• Preparing performance reports and process improvement recommendations

Requirements:

• Minimum Associate Degree (D3),

• Bachelor’s preferred Proven experience as a Team Leader in KYC, Trust & Safety, or Data Operations Strong leadership and target-oriented mindset

• Proficient in Excel, Google Sheets, and monitoring/reporting tools

• English proficiency at minimum C1 level – EF SET Certificate required Strong communication, analytical, and problem-solving skills

• Bonus points for experience in digital platforms, fintech, or e-commerce