Client Relations Officer

Job Description:
We are looking for a proactive and detail-oriented Business Operations Staff/Client Relations Officer to support daily activities related to property transactions. This role includes managing documentation, maintaining accurate unit data, handling client communication, and ensuring all listings and processes run smoothly from start to finish.

Responsibilities:

• Manage and ensure the completeness of all required property documents

• Monitor, maintain, and update the unit database regularly

• Oversee and ensure accuracy of property listings across multiple platforms

• Respond to client inquiries and maintain professional communication via chat or other channels

• Conduct negotiations with prospective clients when needed

• Assist in collecting and organizing documents for property transactions

• Coordinate with unit owners and schedule meetings with all necessary parties

Requirements:

• Holds a minimum of an Associate’s Degree (D3) or higher in any relevant field

• Prior experience in property, sales, or administration is an advantage

• Experience in property or banking services is preferred

• Familiarity with apartments or prior experience in the apartment sector is a plus

• Excellent communication and negotiation skills with a client-focused mindset

• Strong attention to detail and basic understanding of property transaction processes

• Highly disciplined, organized, and able to work both independently and as part of a team

• Willing to work on the go and adjust to mobile needs when required