Kesehatan

PT Rupa Aestetika Teknologi Aktual atau lebih dikenal dengan nama brand-nya yaitu Rata.id adalah sebuah perusahaan yang bergerak di sektor healthcare. Rata.id memberikan pelayanan berbasis teknologi yang fokus kepada segmen mulut dan estetika gigi.

PT Rupa Aestetika Teknologi Aktual (Rata.id)

Jakarta Selatan

Job Requirements :





Min. D3 / S1 all Major



Experience in Customer Relations, preferably in Healthcare / Bank sector min 2 years (Having a certificate in customer service or customer relations can be a plus)



Experience in interacting with clients or customers directly



Experience in handling and resolving customers complaint or problem quickly and effectively



Has Extensive knowledge in Ms Office and CRM Tools



Proficiency in both spoken and written English



Willing to work on public holiday with shifty working hours



Placement : All Clinic (Jakarta, Bali, Bandung, Surabaya)

Job Descriptions :





Handling and Maintain end to end customer journey and customer experience



Greet patients in a friendly manner and ensure they feel appreciated



Respond to patient inquiries with clear and accurate information regarding clinic service, doctor schedules, medical procedures and cost



Ensure patients are satisfied with their service experience both in clinic/online and conduct surveys or ask for patient feedback to improve service quality

Job Requirements :<ul><li>Min. D3 / S1 all Major</li><li>Experience in Customer Relations, preferably in Healthcare / Bank sector min 2 years (Having a certificate in customer service or customer relations can be a plus)</li><li>Experience in interacting with clients or customers directly</li><li>Experience in handling and resolving customers complaint or problem quickly and effectively</li><li>Has Extensive knowledge in Ms Office and CRM Tools</li><li>Proficiency in both spoken and written English</li><li>Willing to work on public holiday with shifty working hours</li><li>Placement : All Clinic (Jakarta, Bali, Bandung, Surabaya)</li></ul>Job Descriptions :<ul><li>Handling and Maintain end to end customer journey and customer experience</li><li>Greet patients in a friendly manner and ensure they feel appreciated</li><li>Respond to patient inquiries with clear and accurate information regarding clinic service, doctor schedules, medical procedures and cost</li><li>Ensure patients are satisfied with their service experience both in clinic/online and conduct surveys or ask for patient feedback to improve service quality</li></ul>

        Persyaratan:
        Pendidikan: Minimal S1
        Usia: Maksimal 30 Tahun
        Jenis Kelamin: gender.
        Pengalaman: Minimal 2 Tahun
        Pekerjaan ini membutuhkan kemampuan:
        

        Deskripsi Pekerjaan:
        Job Requirements :





Min. D3 / S1 all Major



Experience in Customer Relations, preferably in Healthcare / Bank sector min 2 years (Having a certificate in customer service or customer relations can be a plus)



Experience in interacting with clients or customers directly



Experience in handling and resolving customers complaint or problem quickly and effectively



Has Extensive knowledge in Ms Office and CRM Tools



Proficiency in both spoken and written English



Willing to work on public holiday with shifty working hours



Placement : All Clinic (Jakarta, Bali, Bandung, Surabaya)

Job Descriptions :





Handling and Maintain end to end customer journey and customer experience



Greet patients in a friendly manner and ensure they feel appreciated



Respond to patient inquiries with clear and accurate information regarding clinic service, doctor schedules, medical procedures and cost



Ensure patients are satisfied with their service experience both in clinic/online and conduct surveys or ask for patient feedback to improve service quality

        Hari Kerja: Senin - Minggu
        Jam Kerja: 08:00 - 20:00

Customer Relation Officer

Lowongan Serupa

Call Center

it support

Customer Service

Customer Service

CALL AGENT (CONTACT CENTER) DKI JAKARTA