Properti dan Perumahan

Jendela360 is a new startup company that specializes in providing convenience to young adults who are looking to rent an apartment in Jakarta.
Through many of our innovations, including the 360' virtual tour, credit card installments, 24/7 customer service, and many others, we believe that we will become the no.1 choice for them when they are looking to find an apartment for their stay.

Jendela 360

Jakarta Barat

Job Description





Serve as the primary point of contact for tenants, addressing inquiries, concerns, and requests promptly and professionally.



Build and maintain positive relationships with tenants, ensuring a high level of satisfaction.



Resolve tenant issues with empathy and effective problem-solving skills.



Coordinate with internal teams to address maintenance, billing, or service-related concerns.



Facilitate smooth communication between tenants and the property management team.



Provide detailed explanations of property policies, procedures, and updates.



Handle complaints or disputes with a persuasive and solution-oriented approach.



Contribute to customer retention strategies by delivering excellent service.



Minimum Qualifications





Minimum 1 year of relevant work experience (fresh graduates may still be considered).



Experienced in the property industry or tenant relations is a plus!



Willing to work on a shifting schedule, including night shifts.



Strong communication and interpersonal skills.



Empathetic and people-oriented.



Able to respond and resolve issues quickly.



Excellent problem-solving skills and attention to detail.



Willing to work on-site in Kebon Jeruk, Jakarta Barat.

Job Description<ul><li>Serve as the primary point of contact for tenants, addressing inquiries, concerns, and requests promptly and professionally.</li><li>Build and maintain positive relationships with tenants, ensuring a high level of satisfaction.</li><li>Resolve tenant issues with empathy and effective problem-solving skills.</li><li>Coordinate with internal teams to address maintenance, billing, or service-related concerns.</li><li>Facilitate smooth communication between tenants and the property management team.</li><li>Provide detailed explanations of property policies, procedures, and updates.</li><li>Handle complaints or disputes with a persuasive and solution-oriented approach.</li><li>Contribute to customer retention strategies by delivering excellent service.</li></ul>Minimum Qualifications<ul><li>Minimum 1 year of relevant work experience (fresh graduates may still be considered).</li><li>Experienced in the property industry or tenant relations is a plus!</li><li>Willing to work on a shifting schedule, including night shifts.</li><li>Strong communication and interpersonal skills.</li><li>Empathetic and people-oriented.</li><li>Able to respond and resolve issues quickly.</li><li>Excellent problem-solving skills and attention to detail.</li><li>Willing to work on-site in Kebon Jeruk, Jakarta Barat.</li></ul>

        Persyaratan:
        Pendidikan: Minimal SMA/SMK/Sederajat
        Usia: Maksimal Tidak ada batas usia Tahun
        Jenis Kelamin: gender.
        Pengalaman: Minimal 1 Tahun
        Pekerjaan ini membutuhkan kemampuan:
        

        Deskripsi Pekerjaan:
        Job Description





Serve as the primary point of contact for tenants, addressing inquiries, concerns, and requests promptly and professionally.



Build and maintain positive relationships with tenants, ensuring a high level of satisfaction.



Resolve tenant issues with empathy and effective problem-solving skills.



Coordinate with internal teams to address maintenance, billing, or service-related concerns.



Facilitate smooth communication between tenants and the property management team.



Provide detailed explanations of property policies, procedures, and updates.



Handle complaints or disputes with a persuasive and solution-oriented approach.



Contribute to customer retention strategies by delivering excellent service.



Minimum Qualifications





Minimum 1 year of relevant work experience (fresh graduates may still be considered).



Experienced in the property industry or tenant relations is a plus!



Willing to work on a shifting schedule, including night shifts.



Strong communication and interpersonal skills.



Empathetic and people-oriented.



Able to respond and resolve issues quickly.



Excellent problem-solving skills and attention to detail.



Willing to work on-site in Kebon Jeruk, Jakarta Barat.

        Hari Kerja: Diinfokan lebih lanjut - Diinfokan lebih lanjut
        Jam Kerja: 18:00 - 

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