Technical Solutions & Systems Integration Specialist

We are looking for an experienced, proactive, and service-oriented Technical Solutions & System Integration Specialist to support our daily IT operations and ensure smooth, reliable, and secure technology infrastructure across the organization. This role is responsible for providing technical support to users, maintaining IT systems, troubleshooting hardware and software issues, and ensuring that all IT services operate effectively to support business activities. The ideal candidate is a hands-on IT professional with strong problem-solving skills, excellent communication abilities, and the ability to manage multiple IT support tasks in a fast-paced business environment. Key Responsibilities: 1. Systems Integration & Software ● Oversee proprietary software integrations with client-facing platforms and enterprise ecosystems. software to client platforms (EHR, fitness management, corporate systems). ● Execute legacy data migrations from local workstations and InBody hardware to enterprise cloud ecosystems. 2. Technical Sales Support & Client POCs ● Lead connectivity protocols. ● Build and present Proof of Concept (POC) setups and live integration demos for prospective clients. ● Deliver technical onboarding, API guides, and integration specs to client developers. 3. Advanced InBody Hardware & Software Diagnostics ● Resolve Tier-2/3 technical issues involving LookinBody software, USB/Bluetooth dongles, license keys, and network connectivity. ● Troubleshoot hardware-to-software communication (Wi-Fi, LAN, Bluetooth, Serial) on InBody body composition analysers. 4. Internal IT & Asset Management ● Manage internal IT infrastructure, including office networks (Wi-Fi, routers, firewalls) and company hardware assets. ● Administer domain hosting, DNS records, SSL certificates, and employee email accounts. Requirements: • Good command of English (spoken and written). • Bachelor’s Degree (S1) in Information Technology, Computer Science, Information Systems, or related fields. • M